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One of the two robots at the Doge's Palace in Genoa, Source: Genoa Municipality

The Doge’s Palace in Genoa gets its first robot residents

The Doge’s Palace in Genoa gets its first robot residents

“Costantino” and “Costantina” will welcome visitors to the cultural centre

At the start of this week, the Doge’s Palace got its two newest employees, a pair known as “Costantino” and “Costantina” – two Pepper humanoid robots. Their job will be to welcome and entertain the visitors who come for events at the palace, which nowadays serves as a cultural events centre.

The initiative was promoted by the Costa Crociere Foundation (non-profit dealing with social and environmental issues), which donated the two robots to the Doge’s Palace, with the shared goal of encouraging the promotion and the digitization of the Genoese cultural heritage.

Challenges and opportunities in man-robot communication

Peppers are humanoid robots, a bit over one meter tall, which are designed to interact with humans. They are able to converse, understand and react to emotions, move independently and recognize voices. In particular, “Costantino” and “Costantina”, are programmed to help with welcoming and entertaining visitors, thanks to dedicated software developed by Madlab 2.0.

The robots, positioned respectively at the ticket office of the Palace and in front of the entrance, are activated whenever a person is in their vicinity. They draw attention with their eyes and small movements. When a person is in front of them, they can choose whether to interact in Italian or English.

Costantino and Costantina can propose six different activities related to exploring the exhibits on display. They can also provide information on scheduled events, lead visitors to discover the Doge's Palace and make them aware of the safety rules to follow. In addition, the two robots are programmed to involve visitors in games, such as treasure hunts and quizzes, and to propose taking a selfie together.

Approaching art through new technologies and new forms of interaction is equally a challenge and an opportunity,” explained the Genoese Councilor for cultural policies, Barbara Grosso.  “A challenge because the interaction between man and robot presupposes a form of communication still to be explored, and an opportunity because it allows us to think of new forms of promotion of our cultural heritage. As an administration, we intend to follow this path to also make our civic museums more attractive.”

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